Airtel Tigo has apologised to its customers over disruptions of its money service.
The telecommunication network attributed the difficulty in sending money to “unforeseen technical challenges”
“The service disruption has inconvenienced mobile money users of other networks who wish to transact with AirtelTigo Money users.
“This has affected ATMoney transactions such as sending & receiving money, withdrawals, purchases of airtime/data, checking of balances, among others.”
It said its engineers are “working around the clock to restore the service in the shortest possible time.”
AirtelTigo Money Service Interruption
AirtelTigo sincerely apologizes to its cherished customers regarding the disruptions of the AirtelTigo Money service due to some unforeseen technical challenges. The service disruption has inconvenienced mobile money users of other networks who wish to transact with AirtelTigo Money users.
This has affected ATMoney transactions such as sending & receiving money, withdrawals, purchases of airtime/data, checking of balances, among others.
Affected customers and merchants should be assured that our Engineers are working around the clock to restore the service in the shortest possible time. You will be notified as soon as the service is restored.
Meanwhile, we want to assure you that your money is safe with us.
The inconvenience caused is deeply regretted. Thank you.
