The Electricity Company of Ghana (ECG) has acknowledged ongoing unplanned power outages affecting parts of the country, attributing the disruptions to challenges within its distribution network.
According to the company, the outages are being caused mainly by ageing infrastructure, weakened cables, and overloaded transformers, which continue to strain the national power distribution system.
In a statement shared on Tuesday, April 28, ECG explained that efforts are underway to resolve the situation through a major nationwide intervention being carried out in collaboration with the government. The initiative, known as the Transformer Upgrade and Replacement Programme (TURP), is being rolled out in phases across ECG’s operational areas.
As part of the programme, more than 2,500 transformers are expected to be installed nationwide to boost capacity and improve the stability of the electricity supply. The company noted that while installation works continue, some planned outages may occur, and the public will be duly informed in advance.
ECG assured customers that technical teams are actively working to restore affected areas and minimise disruptions.
The company has apologised for the inconvenience caused and appealed for patience and understanding from consumers as repair and upgrade works continue.
“We sincerely apologise for the inconvenience and kindly ask for the patience of affected customers. Our teams are working diligently to reach all affected areas,” ECG said.
Customers experiencing unplanned outages have been encouraged to report them through the ECG hotline on 0302611611 for prompt response.
ECG reaffirmed its commitment to delivering a reliable and consistent power supply across the country, saying the ongoing upgrades are critical to strengthening the national distribution network.
Read also
ECG: Forgive us for power outages, We’re working to restore supply
