Some operatives of National Security on Monday raided the offices of a local IT Firm, SoftTribe Limited reportedly to secure the database of the Ghana Water Company Limited.
Citi News sources at the National Security said the operation followed a complaint by the water company that the IT firm was deliberately preventing them from accessing the database.
According to sources at the National Security, SoftTribe Limited was holding the database, which are critical for billing customers, to ransom after GWCL served notice that it will not renew its contractual relations with the IT firm.
The Ghana Water Company Limited said it wanted to secure the data which it said is “sensitive.”
National Security said a court order was obtained and officials including IT experts were dispatched to SoftTribe to secure the database.
“The databases are now safe and the commercial risks to GWCL have been contained,” the source said.
A Technical Director of the company, David Kwamena Bolton in an interview with Accra based Joy FM said phones and other electronic equipment of the company’s staff were seized in the process, alleging that the supposed court order presented by the officials was neither signed nor sealed.
These claims could not be immediately verified.
The contract between SoftTribe and Ghana Water Company Limited (GWCL) was reportedly terminated in September 2019 after GWCL issued a letter of termination to the IT Firm.
The company’s founder, Herman Kojo Chinery-Hesse, a celebrated Ghanaian entrepreneur is reported to have indicated that the company had not made back its investments from the project and will greatly suffer if GWCL does not reverse the decision.