Universal Merchant Bank (UMB), a leading indigenous Ghanaian bank, has marked its 50th Anniversary celebrations with a massive staff town hall, followed by breakfast sessions with its customers, across Ghana.
The town hall session was held at the bank’s head office in the Airport city here in Accra, with the various branches around Ghana joining virtually.
This was the flag-off event for the bank, to commence its jubilee celebrations.
Universal Merchant Bank (UMB) opened its doors to the public in 1972, as a policy bank established by the state.
It was purposely set up to assure the republic had an indigenous merchant banking capacity. The Bank has evolved into a leading Ghanaian universal bank, noted for digital innovation and leadership in corporate and public-sector banking.
The town hall session commenced at 7:00 am and the high points on the program included Christian and Moslem prayers, goodwill messages from staff and a cake–cutting session.
The Bank’s chief executive, Nana Dwemoh Benneh, noted; “I am exceedingly proud to be the CEO of the Bank at this milestone. The Bank has weathered many storms, to reach this mark, and we thank God for our achievements and impact. We dedicate this celebration to the greatest instruments of our success, our customers across Ghana. To them, we owe our all.”
Madam Rejoice King, head of the Trade Department, who has served the bank for 34 years, in her remarks noted “I am proud of my service here at the Bank. I have felt great loyalty to the bank because the bank has always treated customers like family and has been interested in the development and promotion of hard-working staff. Also, I have been enamoured by the Bank’s focus on Ghana. In my time, here, I have witnessed how our Bank has helped Ghana by supporting the establishment of other key organizations like the Ghana Stock Exchange. I am confident in our executive body, and I am sure if we all pull together and deliver our OGYA strategy, the Bank will weather any storm for the next century”.
Nii Amankrah Tetteh, “Executive Director for Business said “we have a portfolio of some of the most loyal customers in Ghana, with whom we have grown with, since 1972. We should be proud of this. In this jubilee year, let’s recommit ourselves and re-engage with every single customer. Let’s continue to activate the Power of Feedback project, listen to our customers, and use their insight to delight them.”
Other activities marked for the Jubilee include customer promo, family fun days and CSR and thought leadership activities.
UMB is a full-service financial institution specialising in customised banking products and services. Licensed by the Bank of Ghana, the Bank prides itself on being a completely indigenous Ghanaian Bank. UMB is noted for bringing a uniquely Ghanaian perspective to banking, since 1972. UMB’s strategic intent is to become a digital-first, SME-focused Bank, leveraging its significant corporate banking and public-sector brand equity to evolve a profitable retail banking franchise, using technology to offer competitive products and services to customers and clients.
