An easyJet flight from Amsterdam to London Gatwick was delayed after colliding with another plane on a taxiway.
Passengers onboard flight EJU8868 said the wing of their plane was “lodged in a KLM tail” and that they were stuck onboard while the incident was investigated.
Jye Sandiford, who was waiting on the plane, said they had been stuck on the tarmac for 90 minutes after the collision on Tuesday morning.
The KLM flight is thought to have been departing Amsterdam Schiphol for Madrid.
One passenger onboard said he experienced “a bit of a jolt” after the collision but added it was “nothing unusual”.
He added that those due to fly on the easyJet service were facing a total delay of around five hours as a result of the collision, but said “I’m just happy everyone is OK”.
LVNL, the Dutch air control authority, said the planes collided during “pushback”, the process by which the plane reverses away from the gate before take-off.
In a statement, easyJet said: “easyJet can confirm that two aircraft made contact during pushback from stand, one of which was easyJet flight EJU8868 from Amsterdam to London Gatwick.
“Passengers have now disembarked into the terminal where they have been provided with updates and refreshment vouchers. The flight is now due to be operated by a replacement aircraft.
“The safety of its passengers and crew is easyJet’s highest priority and an investigation has been launched in line with procedure to understand what happened.”
A similar incident happened at the airport in February, when two KLM planes crashed while taxiing.